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Refund policy

Refunds

Unfortunately Me Digital Now does not accept refunds for change of mind or for any other reason, and the contract cannot be canceled or refunded once the drawing has begun. For this reason we offer product reviews if the customer is not satisfied with their portrait.

Pursuant to art. 59 of Legislative Decree 206/2005 Exceptions to the right of withdrawal, the right of withdrawal for products sold on Me Digital Now is not allowed as it is a supply of tailor-made and clearly personalized goods and services.

If the goods are received damaged or broken, the company will arrange a replacement product to be sent to you under an expedited shipping agreement. We only ask you to share an image of the damaged product so that we can share it with our service provider.

What happens if my printed product arrives damaged?

While we hope this will never happen, should you receive damaged goods or have a manufacturing defect, please contact us immediately at info@medigitalnow.com so that we can personally assist you and resolve your problem as quickly as possible.